In my search for an assistant, I had narrowed the applicants to two women. One had more experience; the other was more personable. I headed for my boss’s office, still undecided. Realizing I needed help, he produced a quarter, saying, “Heads, It’s experience. Tails, it’s personality.” He flipped the quarter into the air and then asked, “Quick! What are you thinking?” “Tails,” I blurted. It was true. I had been wishing it would come up tails. The quarter landed in his palm and without looking at it, he said, “Call Personnel with your executive decision.”

Donna Paciullo, in Reader’s Digest